Due to the critical nature of the equipment we support, we offer monitoring and alerting services plus reporting on numerous critical indicators, including availability.

Our managed services give clients online real-time information on the health of their systems and provides reporting to clients and alerting to enable us to resolve issues that occur prior to them causing business pain.

We aim to resolve issues before business pain occurs.

Managed services provide support for monitoring CPU, Memory and Disk Utilisation statistics plus much more. Operators can get both real-time and historical statistics for numerous key indicators. At the network level, reports identify devices with high CPU, Memory or Disk Utilisation. Using customisable thresholds, operators can be notified well in advance and thereby proactively prevent outages before they occur.

Historical Analysis and Reports.

While performance management focuses on current effectiveness, capacity planning ensures that equipment will work efficiently in future. The available historical graphs and reports will help to understand utilisation and load patterns on equipment and forecast resource requirements well in advance.